Frequently Asked Questions

Call 631-309-2242 and describe what is going on, including how long it has been happening and anything you have already tried. The front desk has this conversation every day and will suggest a starting point rather than booking you into the longest treatment on the list.

If what you describe needs a physician rather than us, they will tell you that on the call.

No. You can call either office directly and book. A referral may matter for what your insurance covers, which is a separate question we check during verification.

The first visit is an assessment rather than a treatment decided in advance. We go through what you are dealing with, how long it has been going on, your health history and what you are currently taking, and then work out what is appropriate.

Sometimes that is a single treatment. Sometimes it is a course across several, or two therapies combined into one visit. You will be told honestly what is realistic.

No. Everything here is complementary care that works alongside medical treatment rather than replacing it. Nothing we offer is a reason to stop or change medication your physician has prescribed, and if you have symptoms that have not been investigated, get them investigated.

Not at all, and you would not be the first. You are not asked to hold any particular belief. Every treatment page on this site states what the treatment is used for and what we do not claim about it, which is a shorter list than you might expect elsewhere.

Yes. Call ahead and say that is what you want to do, and somebody will show you the building when it is quiet, which is usually mid-morning.

Both offices are open seven days a week including major holidays. Monday to Friday from eight in the morning until eight at night, and Saturday and Sunday from eight until five.

Evening appointments are the most requested, so call ahead rather than leaving those to chance.

Usually because it starts with an evaluation or a planning conversation. Active Release Therapy and the detox packages are the common examples. Call the office and it will be booked in a couple of minutes.

Yes, and if you are travelling in it usually makes sense. Combined appointments run acupuncture alongside massage, reiki or Active Release Therapy in a single visit. Book those by phone so the time is set aside properly.

Yes. Tell the front desk what your rotation looks like and they will book you week by week rather than putting you in a standing slot you end up cancelling. A lot of our patients work shifts.

If you cancel on the day of your appointment you are responsible for the full cost of the treatment. Give us as much notice as you can and we will move it rather than charge you.

If something urgent has come up, call and tell us rather than not turning up. That is almost always easier to resolve than people expect.

Ring the office your appointment is at rather than emailing, because a message sitting unread does not free the slot. Lindenhurst is 631-309-2242 and Kings Park is 631-223-4341.

We accept all major insurances including No-Fault, Anthem BCBS, Aetna, UnitedHealthcare, NYSHIP and Cigna, as well as personal pay.

Being accepted and being covered are different things. What your specific plan covers for a specific treatment is what verification establishes.

Submit the Patient Intake and Insurance Verification Request through our intake page. We contact your carrier and confirm what applies before your first visit, so you are not working it out at the desk afterwards.

Send it as early as you can, particularly if you are booking within a few days.

Many plans now include some acupuncture coverage, often with a session limit or a requirement that it is treating a specific condition. Whether yours does, and to what extent, is exactly what we check.

You will know before committing to anything. Many patients pay personally or use a Health Savings Account, and our services are generally eligible for HSA reimbursement, though you should confirm with whoever administers your account.

Several of the therapies we offer are not typically covered by any plan, and we would rather say that plainly.

Every massage runs a full sixty minutes and prices start at eighty-five dollars for the Therapeutic Massage, through to two hundred and sixty-five for the Couples Sound and Serenity Experience.

Enhancements are performed within your scheduled hour rather than added to the end of it, so they change what happens during the session rather than extending it.

Yes. Three colon hydrotherapy sessions are two hundred and twenty-five rather than two hundred and fifty-five paid individually. Three combined acupuncture and colon appointments are three hundred and fifty rather than four hundred and twenty.

Detox packages also include twenty percent off any other therapy booked on a package treatment day, which is the cheapest way to have a massage here.

Yes, and they can be printed immediately after buying online, so they work the night before an occasion. You can also buy one over the counter at either office.

Most people are surprised by how little they feel. The needles are far finer than the ones used for injections. Some points produce a dull heaviness or a brief ache, which is normal, and you should say something if anything is genuinely uncomfortable.

No. Acupuncture needles are sterile, single use and disposed of after every treatment. This is a legal requirement for licensed practitioners in New York State.

It depends heavily on how long the problem has been going on. A recent complaint often resolves in a handful of visits. Something that has been building for years usually needs a plan across several treatments rather than a fix, and anyone promising otherwise is selling you something.

You will get an honest answer at the assessment rather than over the phone.

Yes. Reiki involves no needles and no pressure and is delivered fully clothed. Ceragem thermal massage is a table you lie on fully clothed with nobody handling you. Far infrared sauna and red light therapy ask nothing of you at all.

Some treatments yes, some no. Prenatal massage is designed for exactly this and uses supportive positioning. Several herbs are unsuitable in pregnancy and some other treatments are not appropriate.

Tell us you are pregnant when you book, and speak to your physician first if your pregnancy is high risk.

It can, which is why nothing is dispensed until a licensed herbalist has reviewed everything you take, including supplements. Bring the full list to your consultation.

Nothing prescribed by your physician should be stopped or changed without speaking to them.

Young athletes are treated for sports injuries and recovery. Call and describe what has happened and the front desk will confirm what is appropriate and which practitioner should see them.

Pressure applied while you move the affected part through a range of motion, which reaches scar tissue and adhesion that static work leaves alone. Every session starts with an evaluation, which is why it is booked by phone rather than online.

It can feel uncomfortable and at times painful, and we would rather tell you that here than have you discover it in the room.

No. Your blood pH is held between roughly 7.35 and 7.45 by your kidneys and lungs and is not altered by what you drink. We sell alkaline water because people prefer the taste and therefore drink more of it, which is a real if unglamorous benefit.

Lindenhurst if you are on the South Shore, Kings Park if you are on the North Shore. Not everything runs at both, so call first if you want something specific.

The full body detox center, colon hydrotherapy and the alkaline water bar are at Lindenhurst only.

Lindenhurst is at 672 N Wellwood Ave, Suite 2, Lindenhurst NY 11757. Kings Park is at 99 Main St, Kings Park NY 11754, at the corner of Pulaski Road and Main Street.

Parking at Lindenhurst is on site and level. If getting in and out is a concern, mention it when you call and the front desk will describe the entrance and where to pull in before you arrive.

Your full medication list, including supplements, and your insurance card if you have not already submitted your details. If you have had imaging or a diagnosis relevant to what you are coming in for, bring that too.

Loose comfortable clothing is easiest. Several treatments including reiki and Ceragem are done fully clothed. For massage and acupuncture you will be given privacy to undress to your comfort level and are draped throughout.

Complete the Patient Intake and Insurance Verification Request before your first appointment. Colon hydrotherapy has an additional intake of its own, and there are two extra forms for NYSHIP members.

Yes, and plenty of patients do. Practitioner schedules vary between the two offices, so mention who you want to see when you book and the front desk will work around their diary.

The practice has run since 2004 and has been part of Kings Park for over sixteen years. Joseph A. D'Antona, DAOM has been voted Long Island's Best Acupuncturist, and massage therapy here has taken the award every year since 2011.